The PPG Activation Pack

A practical digital toolkit to help GP practices turn a standard Patient Participation Group into an active, inclusive and improvement-focused patient voice system.

The PPG Activation Pack is designed for GP practices that want to make their Patient Participation Group more purposeful, engaging and useful.

Created by NCMC Advisory, this pack helps GP Partners, Practice Managers and primary care teams move from a standard or underused PPG model to an activated approach that supports patient feedback, service improvement, evidence gathering and practical action.

This is not about running meetings for the sake of meetings. It is about creating a patient voice structure that fits your practice population, reflects your capacity and supports your wider improvement priorities.

Use this pack to review your current PPG model, plan better engagement, gather meaningful feedback and turn patient insight into visible action.

What’s Included

• PPG Activation Main Guide

• PPG planning templates

• Practice fit review prompts

• Patient feedback prompts

• Meeting and session agenda templates

• Action log and decision tracker

• Evidence and follow-up tracker

• 90-day PPG activation plan

Who It’s For

This pack is ideal for:

• GP Partners

• Practice Managers

• Operations Managers

• Patient Engagement Leads

• PCN leaders

• Practices with an inactive or low-attendance PPG

• Teams wanting stronger evidence of patient listening, learning and improvement

What It Helps You Do

Use the PPG Activation Pack to:

• Review your current PPG approach

• Design a PPG model that suits your practice

• Make patient participation more inclusive and engaging

• Gather useful feedback from patients

• Turn feedback into clear actions

• Evidence patient engagement and improvement activity

• Build a practical 90-day PPG activation plan

Product Outcome

This pack helps your practice move from a standard PPG structure to an activated patient voice model that supports better engagement, clearer priorities and visible improvement.

Download Details

Format: Digital download
Includes: PDF guides and editable templates
Access: Instant download

Activate your PPG and turn patient voice into practical improvement.

Important Note

This resource supports strategic reflection, patient engagement and operational improvement in general practice. It does not constitute legal, financial, clinical or regulatory advice. Practices remain responsible for applying all guidance in line with their own governance arrangements, contracts, policies and local requirements.